The Diploma of Business Administration sharpens the managerial expertise for clerical and administrative staff. Participants train in the essential skills that ensure superior professional performance across a range of industries. The diploma is designed to provide individuals with a planning and organisational perspective of administration departments that goes beyond day to day operation
This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.