Menu
Gain an understanding of how to effectively and ethically manage training and development within any business or industry.
10 weeks, excluding orientation.
7–10 hours of self-paced learning per week, entirely online.
Thrive in a career in business with this high-level management qualification. This course is perfect for people who want to improve their skills at a management or executive levels. You will develop specialised knowledge which will include how to communicate with influence, project management, workforce planning management, team building and risk management.
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to: The achievement of a specialisation will be identified on a testamur as follows:
Each of these specialisations can be requested upon enrolment and the elective units chosen.
Founded in 2008 as a learning and development consultancy we have a strong history of delivery training and development all around the world, having designed and delivered premium learning for all industries around the globe.
Since 2015, the International Skills Group and International Skills Group has partnered with learning experts to take its education online and industry validated. These partnerships are driven by SRI’s goal to broaden access to the research and information developed through our strong industry engagement, and make it available to anyone who believes in lifelong learning.
SRI’s training scope extends to all areas education, providing our institution, partners and its future students with opportunities for further growth within Business, Community Services, Health and Post Graduate Qualifications.
As a student, you will also gain unlimited access to SRI’s CPD Training Library at no extra cost. This platform will provide you with valuable career resources and events to support your professional journey. You can look forward to benefits including leading content, career templates, webinars, workshops, and exclusive recruitment opportunities to connect you with potential employers.*
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
You’ll be welcomed to the course and begin connecting with fellow students, while exploring the navigation and tools of your Online Campus. Be alerted to key milestones in the learning path, and review how your results will be calculated and distributed.
You’ll be required to complete your student profile, confirm your certificate delivery address, and submit a digital copy of your passport/identity document.
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.
The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to undertake financial management in an organisation or work area. It includes planning and implementing financial management approaches and supporting and evaluating effectiveness of financial management processes.
The unit applies to managers in a wide range of organisations and sectors who have responsibility for the effective use of financial resources within work teams. They are responsible for ensuring that financial resources are managed in line with the financial objectives of the team and organisation.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to manage resources according to planned business strategies. It includes analysing resource requirements, developing resource plans, allocating resources, and reviewing and reporting on resource usage.
The unit applies to individuals with a role in allocating and monitoring the use of physical and/or human resources to meet defined business objectives.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to develop and implement workplace sustainability policies and to modify the policy to suit changed circumstances.
The unit applies to individuals with managerial responsibilities who undertake work developing approaches to create, monitor and improve strategies and policies within workplaces. These individuals also engage with a range of relevant stakeholders and specialists.
‘Sustainability’ in this unit refers to a broad approach that focuses on the minimisation of an organisation’s social, economic and environmental impact, as well as proactive value creation in these areas.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to lead communication in the workplace within any industry.
This unit has a specific focus on the communication skills required for team leaders with responsibility for other workers.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to manage financial compliance in an organisation or work area. It includes planning financial management processes, implementing necessary change and monitoring effectiveness of the performance of changes implemented.
The unit applies to managers in a wide range of organisations and sectors who have responsibility for ensuring financial compliance within work teams. They support the management of financial resources to ensure that they are managed in line with team, organisation and wider compliance requirements.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to plan for or review the requirements of administrative systems and procedures for implementing, monitoring and reviewing the system.
The unit applies to individuals employed in a range of work environments in senior administrative roles.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to undertake a minor project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.
The unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to manage the performance of staff that are direct reports.
The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback. The unit makes the link between performance management and performance development and reinforces both functions as a key requirement for effective managers.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to identify signs and sources of strain on personal health and wellbeing (both physical and mental) within job roles and according to key performance indicators (KPIs).
The unit applies to individuals who operate with a high level of autonomy, have excellent communication skills and apply knowledge of organisational policies and relevant legislation.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.
The unit applies to individuals who supervise customer service provided by others within an organisation. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations.
The unit applies to individuals working in a supervisory or management marketing or advertising role within a marketing or advertising team or media organisation.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
This unit describes the skills and knowledge required to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service.
The unit applies to those who apply a broad range of competencies in various work contexts. In this role, individuals often exercise discretion and judgement using appropriate knowledge of customer service. They provide technical advice and support to customers over short or long-term interactions.
Earn a certificate/qualification from SRI as recognition of your newly developed skills or previous skills which have now been recognised.
Assessment is continuous and based on a series of practical assignments completed online, or through the submission of your employment portfolio. In order to be issued with a certificate/qualification of completion you’ll need to meet the requirements outlined in the course handbook.
Your certificate will be issued in your legal name and sent to you upon successful completion of the course, as per the stipulated requirements. Each qualification is issued with a QR code for instant certificate verification.
This course has been developed with input and validation from the following organisations/associations/people:
Every course is broken down into manageable, weekly modules, designed to accelerate your learning process through diverse learning activities:
International Skillls Group provides a personalised approach to online education that ensures you’re supported throughout your learning journey.
In order to complete this course, you’ll need an email account and access to a computer and the internet, as well as a PDF Reader. You may need to view Microsoft PowerPoint presentations, and read and create documents in Microsoft Word or Excel.
We recommend that you use Google Chrome as your internet browser when accessing the Online Campus. Although this is not a requirement, we have found that this browser performs best for ease of access to course material. This browser can be downloaded here.
Certain courses may require additional software and resources. These additional software and resource requirements will be communicated to you upon registration and/or at the beginning of the course. Please note that Google, Vimeo, and YouTube may be used in our course delivery, and if these services are blocked in your jurisdiction, you may have difficulty in accessing course content. Please check with an Enrolment Advisor before registering for this course if you have any concerns about this affecting your experience with the Online Campus.