Gain an understanding of how to effectively and ethically manage training and development within any business or industry.
10 weeks, excluding orientation.
7–10 hours of self-paced learning per week, entirely online.
The Certificate III in Business (Administration) is designed to develop a broad range of administrative competencies to be applied in varied work contexts. The skills and knowledge gained will allow an individual to work autonomously, under instruction or as a support to a team. Completing a Certificate III in Business (Administration) will enhance core skills in areas such as: office operations, resource management, WHS, time management, word processing and customer service.
Founded in 2008 as a learning and development consultancy we have a strong history of delivery training and development all around the world, having designed and delivered premium learning for all industries around the globe.
Since 2015, the International Skills Group and International Skills Group has partnered with learning experts to take its education online and industry validated. These partnerships are driven by SRI’s goal to broaden access to the research and information developed through our strong industry engagement, and make it available to anyone who believes in lifelong learning.
SRI’s training scope extends to all areas education, providing our institution, partners and its future students with opportunities for further growth within Business, Community Services, Health and Post Graduate Qualifications.
As a student, you will also gain unlimited access to SRI’s CPD Training Library at no extra cost. This platform will provide you with valuable career resources and events to support your professional journey. You can look forward to benefits including leading content, career templates, webinars, workshops, and exclusive recruitment opportunities to connect you with potential employers.*
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
The BSB30120 Certificate III in Business (Administration) is the perfect course if you are seeking the practical skills to enhance your job prospects in roles within administration teams responsible for the day-to-day operations of an office or a business environment.
The BSB30120 is the right course if you are seeking the practical skills to enhance your job prospects in roles within administration teams responsible for the day-to-day operations of an office or a business environment.
You’ll be welcomed to the course and begin connecting with fellow students, while exploring the navigation and tools of your Online Campus. Be alerted to key milestones in the learning path, and review how your results will be calculated and distributed.
You’ll be required to complete your student profile, confirm your certificate delivery address, and submit a digital copy of your passport/identity document.
This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment.
The unit applies to individuals who are required to develop and extend their critical and creative thinking skills to different issues and situations. These individuals apply a range of problem solving, evaluation and analytical skills resolve workplace issues within a team context.
This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively.
The unit applies to those in a range of industry and workplace contexts, who work under direct supervision. It may also apply to learners who are preparing to enter the workforce.
This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices.
The unit applies to individuals, working under supervision or guidance, who are required to follow workplace procedures and instructions. These individuals work in an environmentally sustainable manner within scope of competency, authority and own level of responsibility.
This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace. It covers responding to and working effectively with individual differences that might be encountered during the course of work.
The unit applies to individuals who work in a variety of contexts where they will be expected to interact with diverse groups of individuals. They may also provide some leadership and guidance to others and have some limited responsibility for the output of others.
This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation’s work health and safety (WHS) policies, procedures and programs as part of a small work team.
The unit applies to individuals who have roles in assisting with maintaining workplace safety in an organisation. Individuals closely monitor aspects of work associated with the safe delivery of products and services, and they contribute to influencing safety in the workplace.
This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry.
This unit applies to a wide range of workers, but has a specific focus on the communication skills required for workers with limited responsibility for others.
This unit describes the skills and knowledge required to select and use software and organise electronic information and data.
The unit applies to those who use a limited range of practical skills with a fundamental knowledge of equipment use and the organisation of data in a defined context, under direct supervision or with limited individual responsibility.
This unit describes the skills and knowledge required to effectively identify, select and use available methods of digital communication in a workplace context. These methods may include email, instant messaging and other similar platforms.
The unit applies to those who use digital technology to communicate with relevant stakeholders. This will be particularly relevant to individuals in teams that work remotely. The individual will use a limited range of practical skills and fundamental knowledge in a defined context under direct supervision or with limited individual responsibility.
This unit describes the skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.
The unit applies to those who apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their basic maintenance to provide some technical advice and support to a team.
This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems.
The unit applies to those employed in a range of work environments who provide administrative support to teams and individuals.
This unit describes the skills and knowledge required to determine purchasing requirements and make and receive purchases.
It applies to individuals who work under a level of supervision and who conduct low risk, low expenditure purchasing for an organisation using established and documented purchasing strategies. Individuals may be working in a small organisation with general responsibility for conducting purchasing within an organisation, or they may be a purchasing specialist working in a large organisation. Some judgement may be required to make decisions about purchasing strategies.
This unit describes skills and knowledge required to prepare, process and maintain financial transactions and to reconcile outstanding accounts.
The unit applies to individuals employed in a range of work environments supporting the accounting functions of an organisation. They may provide administrative support in an organisation or be members of staff, who have been delegated accounting responsibilities.
This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
The unit applies to individuals who exercise discretion and judgement and apply a broad range of competencies in various work contexts.
Earn a certificate/qualification from SRI as recognition of your newly developed skills or previous skills which have now been recognised.
Assessment is continuous and based on a series of practical assignments completed online, or through the submission of your employment portfolio. In order to be issued with a certificate/qualification of completion you’ll need to meet the requirements outlined in the course handbook.
Your certificate will be issued in your legal name and sent to you upon successful completion of the course, as per the stipulated requirements. Each qualification is issued with a QR code for instant certificate verification.
This course has been developed with input and validation from the following organisations/associations/people:
Every course is broken down into manageable, weekly modules, designed to accelerate your learning process through diverse learning activities:
International Skillls Group provides a personalised approach to online education that ensures you’re supported throughout your learning journey.
In order to complete this course, you’ll need an email account and access to a computer and the internet, as well as a PDF Reader. You may need to view Microsoft PowerPoint presentations, and read and create documents in Microsoft Word or Excel.
We recommend that you use Google Chrome as your internet browser when accessing the Online Campus. Although this is not a requirement, we have found that this browser performs best for ease of access to course material. This browser can be downloaded here.
Certain courses may require additional software and resources. These additional software and resource requirements will be communicated to you upon registration and/or at the beginning of the course. Please note that Google, Vimeo, and YouTube may be used in our course delivery, and if these services are blocked in your jurisdiction, you may have difficulty in accessing course content. Please check with an Enrolment Advisor before registering for this course if you have any concerns about this affecting your experience with the Online Campus.